PRIVACY POLICY – PROTECTION OF PERSONAL DATA

Generally

The Personal Data protection policy – here in after called: Privacy Policy, is part of the Terms of Use of the eshop.megalidis.gr website, which belongs to the MEGALIDIS MILTIADIS company.

MEGALIDIS MILTIADIS understands and recognizes the importance of confidentiality, as well as the trust of all the information provided to it and fully complies with the current legislation on the Protection of Personal Data.

All users of the Website are requested to read the Privacy Policy to learn about the policies and practices we have developed to protect your personal information, as well as the information we collect either online or through our professional services. , or through communication - cooperation with any third party.

You can visit the website of MEGALIDIS MILTIADIS, without telling us who you are and without providing any of your personal information. At other times, you may provide us with your personal data voluntarily so that we can provide you with information and/or specific services.

The Privacy Policy covers the personal data of users - visitors collected exclusively by eshop.megalidis.gr, but does not cover their relationship with any service, which is not subject to the ownership and / or control of eshop.megalidis.gr.

Privacy

You may provide us with some personal information on various occasions. For example, you may provide us with certain information, such as your name and postal or electronic (e-mail) address, to contact you in order to process an order or to provide us with your credit card details to pay for our services or to purchase something from us. In any case, your personal data will be exclusively accessible by eshop.megalidis.gr and by third parties, who process the personal data as data processors, based on eshop.megalidis.gr's instructions. Our purpose is to inform you how and if we will use this information, as long as you expressly consent to this. During your browsing, you will be given the opportunity to indicate that you do not want us to use this information as a basis for further communication with you beyond fulfilling your requests. In this case, we will respect your wish.

Also, the user-member may have access to third-party websites and the information shared will be governed by their respective Privacy Policies.

Every visitor can browse eshop.megalidis.gr without providing any personal information. Personal data will only be needed if the visitor wishes to become a member of the website in order to be able to use its services. Any collection and processing of Personal Data will be carried out in a legitimate and legal manner, based on Law 2472 / 1997 on "Protection of Individuals from the Processing of Personal Data" and the decisions and regulations of the Personal Data Protection Authority. eshop.megalidis.gr reserves the right to store the visitor's IP address and, if deemed necessary, to contact anyone in charge in the event of a violation of the Terms of Use of the Website.

The personal data declared by the user - visitor may be viewed and/or modified at any time. And this, without charge by the user himself, using his personal password or upon request to eshop.megalidis.gr. This data is intended exclusively to ensure the smooth operation of the services provided and the legality of the transactions, and may be used by any third party only in compliance with the provisions of Law 2472 / 97, regarding the protection against personal data processing character. The information you provide to eshop.megalidis.gr through its website may also be used by eshop.megalidis.gr and selected third parties for marketing purposes, but only if you give us your express consent.

In any case required by the applicable laws, the personal data will be given to the competent authorities and ethics committees and/or it may be required from MEGALIDIS MILTIADIS, the disclosure of the personal data, in compliance with: court order, search warrant, summons, law or regulation. Only authorized employees have access to personal data, whenever this is deemed necessary.

Debt control

The information you have provided us in the context of a transaction may be used to check the fulfillment of your legal obligations towards our company.

Request management

We use your information when handling your requests related to serving you or exercising your legal rights.

Monitoring the Quality of Services

Some online transactions may require you to call us or for us to call you. Please note that it is MEGALIDIS MILTIADIS general practice to monitor and, in some cases, record these calls for staff training or quality assurance purposes. For each such case, you will be informed in advance while the data will be collected and stored using the methods mentioned above.

Network security

An IP address is a number assigned to your computer every time you access the internet. It allows computers and network service computers (servers) to identify and communicate with each other. The IP addresses from which visitors appear to originate may be recorded for information technology security and systems diagnostics purposes. This data may also be used in aggregated form in order to perform an analysis of website trends and performance.

Each user-visitor can at any time contact eshop.megalidis.gr in order to confirm the existence of his personal account, its correction and/or its deletion, as well as his exclusion from receiving electronic informational messages. Each user - visitor is responsible for the use of his account and must immediately inform eshop.megalidis.gr in the event that a third party uses his account without his permission.

Data We Collect

o Personal information of our customers, as well as their representatives, such as name, email address, home address, telephone, financial and tax data.

o Personal information of consumers, such as name, email address, home address, telephone. granted to us by our customers, pursuant to agreements between us, for the fulfillment of our contractual obligations, for order processing. We keep this data in a secure manner (see below under "INFORMATION SECURITY AND QUALITY"). We are not responsible for the legal collection of this data.

o Data of our suppliers, and prospective suppliers, such as name, e-mail address, residential address, telephone, tax data, financial data.

o Data of prospective employees, such as name, address, CVs.

o Internet Activity Data generated when visiting and browsing our website, such as IP address, operating system.

Purposes of Processing

o Identification when entering the website

o If you have created a personal account with your previous registration, we will process your data when you log into the account.

o Order processing, service invoicing

o If you request something from a eshop.megalidis.gr website, e.g. product or service, callback or specific marketing material, we will use the information you provide to fulfill your request or process any order. We may also contact you as part of an internal customer satisfaction survey regarding a transaction.

o Credit check of suppliers/counterparties

o We have a legitimate interest in carrying out credit checks on our suppliers and counterparties for the operation of the business and the uninterrupted provision of services on our behalf.

o Use for marketing purposes

Notice To Third Parties

We do not share personal data with third parties not affiliated with us, unless doing so is necessary for our legitimate professional purposes and business needs and/or as required or permitted by law.

In some cases, we share your personal data with other departments of eshop.megalidis.gr, or third parties, such as, for example, commercial partners of eshop.megalidis.gr, financial institutions, transport companies, postal or government authorities (e.g. Customs authorities). in order to respond to your requests, to process a legal transaction between us, or to fulfill a legal obligation. The practice of eshop.megalidis.gr is to contractually bind the suppliers in question so that they in turn handle the information in a manner consistent with the law and the policy of eshop.megalidis.gr.

Also, eshop.megalidis.gr may transmit certain personal data outside geographical borders to external companies that work with us or on our behalf. eshop.megalidis.gr may also store personal data in a jurisdiction other than where you are located.

eshop.megalidis.gr may also disclose personal data in order to respond to legal requests from law enforcement agencies or when this is required by the provisions of applicable legislation or court decisions.

eshop.megalidis.gr does not sell personal data to any third parties. Also, eshop.megalidis.gr will not forward the personal data you provide to any third parties.

In the event that your data is transferred for legal reasons to countries outside the EU, the necessary measures are taken so that the transfer takes place only if the appropriate level of personal data protection is ensured or, for example, by signing EU contractual clauses. E. or based on a relevant EU adequacy decision.

Cookies

By entering the website, our company (and the companies we work with) may install some files on the computer or other access device you use. These files may be cookies, clear gifs, pixels or other local files provided by your browser or other related applications.

Cookies are small pieces of text used to store information in browsers. Cookies are used to store and retrieve identifiers and other information on computers, mobiles and other devices. We use them in order to ensure the proper functioning of this site, since by using them, the site "remembers" your actions and preferences for a period of time, so that you do not need to restore them the next time you enter the site or in individual its pages. Cookies are a set of data that can be sent from the site to your computer's browser and subsequently are stored on your computer as an anonymous trace, through which your computer can be identified, but not you.

We collect the information mentioned in the previous paragraphs through the use of various technologies, one of which is the so-called "cookies". Some websites of eshop.megalidis.gr use cookies, sent by eshop.megalidis.gr or its third party suppliers, or other technologies in order to serve you better the next time you visit our website. You can set your browser to ask before receiving a cookie, so you can decide each time whether to accept it. You can also completely disable cookies in your browser. However, if you do, some sites may not function properly.

How we use Cookies

The use of cookies aims at the following:

Measurement of website traffic. Proper functioning of the website. Recording of options when visiting the website (e.g. language)

Types of cookies used by this website:

Session which are deleted when the user exits the browserPersistent which remain for a period of time on the user's device for a specific period of time, e.g. Google analytics (_ga, _gid, _gat) First-party cookies, which are created by the website the user visits Third-party cookies, which are not created by the site, but by a third party. The eshop.megalidis.gr website uses third-party cookies for the google analytics service.

Only authorized operators of eshop.megalidis.gr have access to the data obtained from the cookies and they are not exposed or disclosed to third parties.

How to control Cookies

You have the ability to control and delete cookies at will, for more information about these settings visit aboutcookies.org., visit the help pages of your browser or device. You can always delete all the cookies already on your computer or device as well as you can set all the browsers you use to prevent their installation. You should bear in mind that in this case, some parts of the site may not work properly if you disable the use of cookies in the browser.

By navigating the website, you accept their use.

Security And Information Quality

Our purpose is to protect your personal information and maintain its quality. We apply appropriate measures and procedures to protect your information for as long as we keep it.

For as long as we hold and process your data, we have incorporated the necessary procedures to protect it from unauthorized access, disclosure or alteration and destruction. In particular (indicative and not limiting):

We encrypt and anonymize the collected data.

We have a Safe Browsing feature on our site.

We control with physical and electronic security measures (firewalls) the collection and processing of your data, as well as their subsequent storage by us.

All the above actions are carried out by our specifically authorized employees, who are contractually bound to comply with the obligations set by law regarding the protection of your data. In this way, only people (our employees or suppliers) who are properly informed to ensure the confidentiality of their collection and processing have access to your personal information, but are also contractually subject to civil and criminal penalties in case of any violation.

Completing Information

From time to time we may supplement the information you provide us through the eshop.megalidis.gr website with information from other sources, such as e.g. information that confirms your address or other available business information. We do this to keep the information we've collected accurate and to better serve you.

Data Retention Time

eshop.megalidis.gr keeps your data only for the period of time necessary for the purpose for which it was collected or until its deletion is requested (if this happens earlier), with the express exception of cases where the law or binding contracts define differently. Personal data retention times are reflected in the records of processing activities maintained by our company.

Some categories of data are retained for a longer period of time for the purpose of defending the company's rights and exercising its legal claims. The processing in these cases will last as long as is necessary for the statute of limitations of either side's claims, the irrevocable termination of judicial or administrative proceedings, in which we may be involved, or the completion of an out-of-court dispute resolution process between us.

We additionally mention the accident and safety incident investigation cases.

Exercise of Legal Rights

At any time you have the right, by contacting us, to request, exercise or receive free of charge (unless the request is unreasonable) information about your rights from articles 12-22 of Regulation 679/2016:

The right to be informed about how your personal data is used. The right to access the personal information we hold about you. The right to request the correction of inaccurate information we hold about you. The right to request that we delete your data or stop processing or collecting it in certain circumstances. The right to stop direct marketing messages. The right to request that we transfer elements of your data either to you or to another service provider.

All the above rights can be exercised by submitting a request to the company's Data Protection Officer, at the following details: eshop.megalidis.gr" target="_blank">info@eshop.megalidis.gr

Our company has an obligation to respond to you within one month of receiving the request. If the request is particularly complex or there are reasons for an increased number of requests, this deadline is extended by one month.

In addition to the above rights, you reserve the right to submit a complaint to the Personal Data Protection Authority.

Address: Kifisias 1-3, P.O. 115 23, Athens

Phone: (0030) 210 6475600

Fax: (0030) 210 6475628

E-mail: contact@dpa.gr

Links To Other Websites

This website contains links to other websites, making every effort to ensure that the links point to useful websites. Based on the fact that websites can change rapidly, eshop.megalidis.gr cannot guarantee the level and quality of each website it refers to through links and cannot be held responsible for the policies or content of these websites.

Clickstream Data

We sometimes collect information that cannot be associated with a specific person ("non-personally identifiable") from visits to our site, which helps us provide better services to our customers. For example, we record the domains from which the visits come and measure the activities of visitors to the eshop.megalidis.gr site, but in a way that keeps the collected data non-personal. This information is also called "clickstream data". eshop.megalidis.gr or others on its behalf may use this information to analyze trends and statistical data and help us provide better services to our customers.

Also, when we collect your personal information in the context of a transaction, we may record some information about that transaction in a non-personally identifiable form and combine it with other non-personally identifiable information, e.g. clickstream data. This information is used and analyzed only cumulatively, for the purpose of understanding trends and patterns. This information is not reviewed at the level of individual users.

Security

eshop.megalidis.gr takes appropriate measures to ensure the Protection of your Personal Data. Your details are encrypted before they are sent and make transactions as secure as possible.

Amendments

Any change or modification of the Privacy Policy can be made at any time and be immediately implemented, without notifying the users - visitors, after it is posted on the website. The use of the website after the posting of the changes or modifications will constitute their acceptance on the part of the user - visitor.

Minors

The website's services and content are intended exclusively for adults. In particular, our websites are not directed at children under the age of 16. It is our policy to never collect or knowingly hold data about any person under the age of 16. In the event that a minor becomes a member of our website and provides personal data, or if a provider declares the minor's details to us, the data will be deleted from our database.

Change of Ownership

In the event that MEGALIDIS MILTIADIS merges and/or is acquired by another company, the information may be shared with them, always in accordance with the Privacy Policy and applicable laws.

Acceptance of Terms

The use of the eshop.megalidis.gr website is made with your acceptance and consent to the collection and processing of your Personal Data and the above defined. In case of disagreement with the Privacy Policy, please refrain from using this website.

Contact

For any question regarding the Privacy Policy, you can contact us at: info@eshop.megalidis.gr and at the following telephone numbers: 2310 752 525 & 2310 754 440.